Artificial Intelligence: Helpful, but Not Human

It is no secret that the use of artificial intelligence is on the rise in nearly every industry, including packaging, but we are not yet living in a world run by robots. Why? Because no software can replace human intuition.

Regardless, AI is a hot commodity in today’s market.

A recent report on the rise of artificial intelligence and machine learning released by Protiviti — a global consulting firm specializing in tech analysis — found that companies of various sizes and industries invested an average of $36 million in AI technology last fiscal year.

While the report found that only 16 percent of businesses surveyed gained significant value from AI implementation, this figure is expected to triple within two years.

Given the massive amount of data and logistics we handle daily, AI has been a huge asset to the work we do at Tiger Packaging, providing us with comprehensive technology that helps us manage supply chains in a streamlined, efficient and organized way.

We utilize top-notch AI software to track logistics around the globe, allowing us to monitor large-scale deliveries and navigate foreseeable obstacles.

However, successful use of this technology requires skilled Tiger experts to provide oversight and interpret the information provided by the software.  Our team then determines the best courses of action for our delivery process.

Technology, while intelligent, is not self-sufficient, which underscores the value of human talent. Rather than replace our human intelligence, AI supports and supplements it.

I feel it is important for business leaders utilizing AI to recognize and remember this: AI is not valuable without human input.

To quote Tesla founder Elon Musk, “humans are underrated.”